Categories
Analytics

Using Google Analytics to Discover our Tops and Flops of 2020

Welcome to our first post of 2021! As promised in the previous post to be more regular in posting the various topics in this blog, we are kick starting the year with analytics to discover our top 5 and bottom 5 posts (credit the tops and flops inspiration from one of my colleagues who loves to use that in her weekly review at work), to better understand the content which interests you, the reader!

From the cover slide, we can somewhat see that the traffic has been rather cyclical, perhaps we can expand more on that trend in future but today, let us take a look at the top 5 and bottom 5 posts in the past 6 months. While we are currently 1200 users strong, you might also be interested in looking at our previous Google Analytics Analysis of our first 500 users.

When dealing with analytics, as usual, we want to ask questions which we want to answer. Through the behaviour overview, and full report of Google Analytics we want to know what our best and worst performing posts were.

What are our Top 5?

We were able to discover our top 5 posts (In terms of viewership, from the highest to lowest):
1. Nanyang Business School Business Analytics Module Selection Guide
2. 3 Reasons Why I picked a Specialisation in Business Analytics at Nanyang Business School
3. University Internship Hunting Guide (Tips from NTU NBS Graduate with 3 MNC Internship Experiences)
4. General and Unrestricted Electives Guide – From NBS Business (Business Analytics) Graduate
5. Which Major to Pick? Business Analytics vs Marketing (Ex-NBS Student)

These 5 posts contribute to a total of 37% of all our page views, even though they made up about 25% of all content.

What are our Flop 5?

We also managed to pick out our flop 5 posts (From the lowest to highest in viewership):
1. COVID-19 Pandemic: Should I Start Work or Go Back to School?
2. Business Model Template: Photo Studio
3. 6 things to do for 2 Hours in Stuttgart, Germany
4. Integrating Analytics and Management: Where and How to Start?
5. Key Takeaways from my In-office turned Work-from-Home Internship

These 5 posts contribute to 4.2% of all our page views, much less than the 25% of all our posts in 2020.

Additional Remark: The clear bottom fodders were the newer posts of Christmas Text Analytics and Hair Salon Business Model which we would exclude from the analysis as they have yet to pick up, but I urge you to take a read as they are really interesting posts!

Making sense of the insights

Our Age Demographics for readership shows that 60% are youths, and a good 40% are non-youth readers.

From the top 5 posts, there is a clear indication that many students visit us and rely on the information posted here for advice on their curriculum needs. We are really humbled to be able to create impact for the student audience as we always try to pay it forward after learning from the knowledge of seniors and we urge you to pay it forward in future too!

We also noticed that it was an interesting trend that 40% of our users are a non-youth audience, and we are heartened that we are able to communicate analytics and innovation to an audience that we initially did not imagine to create impact for. Do let us know which content you love in the comments below!

For the flop 5 posts, one of the central themes which surround these posts is for instance, it being no longer specific to analytics, which we relaunched the blog on (yes we used to include lifestyle posts and travel.), or the very slight reference to the epidemic which shall not be named since this is risk of lowering the search engine score of this post (we instantly apply these insights!!). We hope to continue bringing new content and will continue to generate more content which caters to your hunger for learning about analytics, innovation and management!

Additional note: We initially wanted to add in a text analytics, but we realised that there isn’t enough posts to do that on this post without getting just words that are repeated non-stop. If you liked the text analytics, you could look at our ranked 6th post, What I learned from Text Mining 400 Spam Comments on my Blog using R, to see what spam users like to write in our comments section.

If you liked our post, do bookmark this site, or follow us on our LinkedIn page as we look forward to creating new content for you every week. Wishing you a Happy 2021!!!

Image Credits: Original Image created by Tan Wei Xiang

Categories
Analytics

Nanyang Business School: Business Analytics Module Selection Guide

You have finally decided that you want to do a business analytics curriculum, and want to know what you have in store for you in analytics; you log into the system and find out that there is so many courses available (correct as of July 2020):

Specialisation Core Courses

BC2402 Designing & Developing Databases
BC2406 Analytics I: Visual and Predictive Techniques
BC2407 Analytics II: Advanced Predictive Techniques

Specialisation Prescribed Electives –
Choose 3 Specialisation Prescribed Electives:
AC2401 Accounting Information Systems
BT2403 Service Operations Management
BC2408 Supply Chain Analytics
BC3402 Financial Service Processes & Analytics
BC3405 Lean Operations & Analytics
BC3406 Business Analytics Consulting (I did this)
BC3408 Decision Modelling & Analytics (I did this)
BC3409 AI in Accounting and Finance
New Course Programming for Business Transformation

Information from NBS Website

Business Analytics Core

The three cores are necessary to take and you would not be able to avoid them. Something new to you is probably the addition of prescribed electives, where you can pick 3 modules (or more if you want to) to add up to your final degree in Business Analytics!

Business Analytics Sub-specialisations

Something you may want to note is that in Business Analytics we unofficially have sub-specialisations too! I have classified according to how seniors have looked at how the courses fit in and also added my own opinion with regard to the newer modules.

Finance Analytics Track:

AC2401 Accounting Information Systems (Sem 1 & 2)
BC3402 Financial Service Processes & Analytics (Sem 2)
BC3409 AI in Accounting and Finance (Sem 2)

Operations Analytics Track:

BT2403 Service Operations Management (Sem 1)
BC2408 Supply Chain Analytics (Sem 2)
BC3405 Lean Operations & Analytics (Sem 1)

Management Science & Analytics Consulting Track:

BC3406 Business Analytics Consulting (Sem 2)
BC3408 Decision Modelling & Analytics (Sem 2)
New Course Programming for Business Transformation

What modules did I pick?

Prior to my year, there were modules which form a marketing analytics track. I was really interested in taking those modules, but unfortunately they were no longer offered. I decided to go with the next best alternative, which was in Management Science & Consulting. I took BC3407 R & Python, now restructured to the GER-Core BC0403, as well as BC3408 Decision Modelling & Analytics and BC3406 Business Analytics Consulting. On top of that, I stayed true to my initial interest by doing an unrestricted elective which is offered by the marketing department, BM2507 Marketing Analytics (Unfortunately not a Business Analytics Prescribed Elective though moving forward I hope it gets approved as one as inter-disciplinary knowledge is increasingly important).

While not the most commonly picked modules by most Business Analytics students, with very little seniors with precedent knowledge, I believe that benefitted greatly from taking the modules which I have taken and look forward to sharing more.

What modules should you pick?

At the end of the day, there is no fixed best modules to take, but rather what aligns with your passion and purpose. My advice is to picture where you see yourself in future, and take the modules to build yourself in that direction. Hope this helps with your module planning!

If you liked our post, do follow us on our LinkedIn, or our writer’s personal LinkedIn Account for more tips.

Now that you are done with planning your prescribed electives, you may want to read about general and unrestricted electives over here.

You may also be interested to pick between business and marketing.

Here’s another blogpost from a senior which I previously got some reviews and found really helpful!

Photo Credits: Photo by Wengang Zhai on Unsplash

Categories
Analytics

What I learned from Text Mining 400 Spam Comments on my Blog using R

Hey everyone! Welcome back to another amazing analytics post this week. If you are a frequent visitor of my blog, and somehow made a genuine comment here, you would have noticed your comment never appears. If you saw the screenshot above, out of a total of 999 comments, I have marked 400 as spam.

I was reading through some really interesting comments on my blog and I was thinking, why not try doing some text analytics to see what are spammers most interested in talking about on my blog.

Some simple explanation, text mining is a common way to do sentiment analysis on long lines of text which many market researchers do not want to look through. By going through specific text found in the whole data, researchers want to find out what the general public is talking about. In this instance, I want to find out what spam comments are generally being posted to my blog.

A bit of Data Cleaning: The very manual and boring part…

I started off by copying 400 comments and saving it inside a txt file. As my professor always said, data analytics is about 80% data cleaning and 20% analysis. I would change the 20% analysis to 19% and add 1% in terms of insights, which is what the business world truly values.

My First Round of Analysis

After a whole massive cleaning exercise here are the first set of results, represented in a word cloud of my top 30 most popular words in the spam.

The most popular keyword is http… Which means people are spamming websites.

The most popular keyword in the list of comments is http, which many websites start with (https was also likely in the list with the s being removed and recoded as http.) The second most popular keyword is urlqhttp which is probably also a website.

In 400 posts, there were close to 8000 times http has appeared.

In 400 posts, there were close to 8000 instances a web address has appeared, which means on average, spammers were posting 20 links to my blog. (They are probably trying to create backlinks to their website to improve their search engine rankings, which also will damage my website search engine ranking if it has too many backlinks out.) Thankfully these comments did not see the light of day.

Site and blog were the next highest which would make sense to come out 1.5 times per comment. Things like: This is an amazing blog/site, before adding in other things.

These links all appeared 582 times, which should be more or less safe to assume they are posted by the same poster.

These websites were also the most frequent in the comments, in the same frequency, it is likely that a bot has been created by a poster to consistently post the same thing over and over again. (Or perhaps he is that free and did it manually.) It was nice to know that spammers on my blog is interested in reviews, trips and books, linking things, and some German place which consists of Freiheit, which means political freedom (Yes, I learned German for 4 years before.). I did not open the links as I was worried of any potential spyware.

Okay that is enough analysis for today. If you are interested, do drop by for round 2! If the viewership is high enough, I’ll likely run another analysis on more comments in future.

If you liked the analysis, you may like this analysis too!

https://tanweixiang.com/what-i-learned-from-analysing-500-new-users-using-google-analytics/

Otherwise you might want to know how to put analytics and management together!

Categories
Analytics

3 Reasons: Business Analytics at Nanyang Business School

Having recently graduated in Business Analytics, here are 3 reasons why I picked Business Analytics:

1. Management Science and Problem Solving Skills

My biggest takeaway from doing a business analytics degree was that merely knowing how to code in R, Python, SQL, etc does not make you a good business analytics student. Instead, understanding the problem forming and solving framework is key in tackling any business problems which we want to solve. All my modules consisted of heavily hands on projects for me to exercise good business sense, along with a sprinkle of technical and statistical flavour.

Ultimately, in order to succeed in Business Analytics, it is not about how good your algorithm is, but how your proposed solution solves the problem at hand! While coding is a must-know, it is definitely not the crux of business analytics.

You may be interested in this article if you would like to get started on bridging between analytics and management.

2. Classroom Diversity and Versatility

Business analytics gave me the chance to meet classmates with a variety of interests. I enrolled into business analytics to make an impact in the marketing and management sectors and adding value through analytics. While going through the Business Analytics curriculum, I managed to also embark on Human Resource projects, as well as a real-life business analytics consulting project with Aon. Do stay tuned in future for updates.

I had the opportunity to interact with friends working in various sectors, including Finance, Supply Chain, Logistics, Consulting, Data Science. Previously, I had internships in Market Intelligence, Digital Marketing, Product Marketing and Human Resources in the Automotive, Information Technology and Medical Devices sector. Currently, I’m putting my knowledge to the test in the retail sector!

Hence, you can see that the beauty of business analytics is that it can be used anywhere!

In the meantime, here is a post on how to maximise your experience in Business School!

3. Relevance of Business Analytics in Industry 4.0

Initially, I took business analytics to future proof myself. All around the world, we hear buzzwords like Industry 4.0, or big data being the next big thing. Especially in Singapore, there is an increased emphasis on Technology and Analytics. All the universities in Singapore have started offering analytics as part of their degree programme offerings. In NBS, the analytics cohort in 2018 (Based on the database classes, our core module) was 4 classes, in 2020 it has almost doubled to 7 classes. Therefore, we can see a clear increase in supply of classes to meet the increasing industry demand. (Hope you like the casual economics, and fun fact some countries call business analytics econometrics!)

Do stay tuned to some of my future blog posts on my Business Analytics curriculum review as well as other topics in the near future!

Next, you may want to read this module selection guide if you have decided on Business Analytics! Otherwise, you may want to read this to select your General and Unrestricted Electives.

We have also did a tiering of modules in NBS and NTU on our Youtube Channel!

If you liked our post, do bookmark this site, or follow us on our LinkedIn page as we look forward to creating new content for you every week.

Image credits: Photo by Luke Chesser on Unsplash

Categories
Analytics Management

Integrating Analytics and Management: Where and How to Start?

Recently, while at work, I was given the opportunity to run some data analytics on some data in order to create some business insights and recommendations for a colleague. While I have learned about Business Analytics while in school, implementing it in real life as a one-man analyst is not just a walk in the park.

After practicing in real life and coming out with some insights so far. Here are some possibilities you could explore if you are keen on introducing data analytics into your day-to-day management work.

1. Establish the Goal of your Project

When given a project, there is surely an end goal which is required by whomever has assigned you the project. One way to establish the end Goal of the project is to ask the project leader who has provided the project. If he or she does not have a goal in mind, you could look into the data to propose the possibilities. With a goal, it would be easier to scope your project.

2. Determine the Nature of the Project

Once you have established your goals, you will have to figure out the nature of your project. Is it more descriptive in nature? Or more predictive? Do you want to see what your data says, or try to use the data to predict something else? With the nature of the project in place, it would help you to know whether you should be focusing on descriptive or predictive methods, especially since there is so many analytics tools out there and there is no way you can try everything on the same project in a limited period of time.

3. Try your Visualisations and Models

With so many models out there, which to use? I am also in the process of figuring this out and you could stay tuned to future blog posts if I come across the chance to do more projects.

For now, a good example of visualisations can be through Tableau, Google Analytics and Excel Charts.

A good example of models can be Machine Learning Models through R, Python and Microsoft Excel.

4. Prepare Insights, Recommendations. Rinse and Repeat

Once you are done with your models, you have to summarise your insights which are paired with specific recommendations. You can then engage your project leader, check if everything is going along the right direction. Over time, if you can continue to work on the project, find ways to consistently relook at the data, the insights and think of ways to improve the model and the connect to the business.

At the end of the day, when you are doing analytics, always focus on the needs and requirements of the business to propose strong insights and recommendations, and not the models which you are using.

If you’re interested in how to formulate insights, do take a look at my analysis of 500 users on Google Analytics.

Looking to improve on your skills amidst this pandemic? Here are some skills you could learn to future proof yourself!